Skip to main content

Apple's new iMessage - a threat to who?

Apple just announced, among other things, a new secure messaging system between iOS devices called iMessage.  It certainly looks interesting - it includes multimedia content, multiple recipient chat, and the ability to start a conversation on one iOS device and continue it on another.

A few friends asked "how much will this eat into SMS revenue for carriers."  My answer: Virtually zero.

Very few people message only with iPhone users. Most people message with lots of friends and colleagues, who use a variety of devices.  iMessage will definitely have its uses, but it won't take away a significant amount of SMS revenue.  Even when iPhone users want to message a friend with an iPhone, they'll likely want to use the same system they use for all their messaging, regular SMS, and not have to remember which friends have iPhones.

The bigger question, however, is the effect that this will have on RIM's BlackBerry Messenger (BBM).  If iMessage is provable secure, will enterprises choose to use it for mobile messaging?  This is the huge question that lots of people are asking (e.g., here, here, and here). 

Whether enterprises will adopt iMessage is beyond speculation right now.  But this is yet another reason for a prediction I've been making for a while now: RIM will offer Blackberry e-mail and messenger as a service running on iPhones, Android phones, and other competitor devices.

Basically, they need to. Blackberry devices are losing ground as executives want to use their smartphones for business use. If RIM wants to keep the market lead on secure e-mail and messaging, they need to branch out.

This, I think, is why RIM has made a series of acquisitions in the area of synchronizing data with other kinds of cellphones. And it's why they're separating their devices from services revenue accounting a lot more than they used to.

Bottom line, that's what iPredict will happen, if RIM wants to keep its leadership in secure messaging.

But SMS revenue, I think, is safe.

UPDATE:  After reading CultOfMac's great description of iMessage, I think Apple made a great move having iMessage detect automatically when to send messages by SMS and when by iMessage. This means that many iOS users will make iMessage their primary messaging app, and iMessage as a platform will ease in to use. Once again Apple has won hands-down in usability by integrating a new feature into old features in a way that really fits how people work - like FaceTime's integrating into existing phone calls between iPhone users.

On the other hand, I don't think iMessage is going to take away BlackBerry market share anytime soon. Blackberry users use Blackberry e-mail and BBM not for SMSs, but because it ties securely into their Enterprise e-mail, and RIM's still the market leader there. If iMessage wants the Enterprise market, Apple needs to add the secure e-mail connectivity part.  That said, I still predict that RIM will release secure e-mail and BBM for iPhones and Android phones, just because executives are preferring to use them over Blackberries.

Popular posts from this blog

Finding indoor location tech, and fans, at MWC 2017

Over 100,000 people are now planning to attend the 2017 Mobile World Congress in Barcelona, in February. Many will flock to the newest devices, many to the keynote speeches from market leaders, and many to the latest tech from a huge variety of exhibitors. But how does anyone find all the tech they want to see? Anyone who has been to MWC in the past will tell you that there is no way to be sure you're seeing all that you want to see. Anyone interested in indoor location technology now has a solution. The Grizzly Analytics Guide to Indoor Location Technology at MWC2017 will list all the companies at MWC that are demonstrating, presenting or talking about indoor location tech. (Obviously we may miss one, but since we've reported on indoor location tech from over 200 companies , we expect to be fairly comprehensive.) The guide will be organized by technology type and also by MWC hall number, so you can plan your time accordingly. If you are exhibiting i...

The year indoor location will truly take off

For years I've been writing sentences like "this will be the year that indoor location will explode into the market." I, and many others, have been expecting indoor location technology to enable the huge range of location-enabled apps, which currently work only outside where GPS signals are available, to work inside. But until now the promise of indoor location has remained a promise. But if we look at the reasons for this, we'll see that it is about to change. 2017 and 2018 are poised to be the years that the challenges keeping indoor location from going mainstream will be solved. First is accuracy. Most indoor location technologies until a year or so ago had accuracy in the range of 4 to 8 meters. This sounds good in principle, and in fact is better than GPS in many cases. But GPS systems are able to use road details to hide their inaccuracies, so that the blue dot seems to follow your driving car almost perfectly. But indoors, this sort of inaccuracy means y...

Indoor Location, GeoFencing and Retail (Updated w/ video)

We've written a lot about indoor location technology , which is bringing location services indoors where GPS doesn't work. And we've written more recently about GeoFencing , a new location technology that enables smartphones to display content or take other actions when entering a specified area. And a few weeks ago we wrote about a company that was bringing the two together . Now Aisle411 has entered the ring, adding GeoFencing to their indoor solution . And they're bringing GeoFencing to life in the retail store industry . Aisle411's solution lets you navigate your way around a store to find specific products on the shelves. You can even enter your whole shopping list, or the items you need for a recipe, and the app will guide you around the store to buy everything you need quickly.   And here's where the GeoFencing comes in:  As you near certain products, you'll get offers for related products on your smartphone screen. They might be as s...